Installing a desktop processor always carries a degree of anxiety for me. Modern sockets offer greater resilience compared to older designs, yet the risk of damaging a high-cost component lingers. It's understandable, then, that owners are frustrated after alleging their Asus boards have destroyed AMD CPUs. The manufacturer has confirmed it's examining these complaints.
This morning, Asus released an official update, stating it is scrutinizing the pairing of AMD Ryzen 7 9800X3D processors with its AMD 800-series motherboards, while assessing the matter thoroughly. For context, over recent weeks, forum users on platforms like Reddit have described their 9800X3D units failing in tandem with Asus 800-series boards. Reports compiled by VideoCardz.com highlight five distinct incidents, all involving ROG or TUF gaming models from that lineup. Multiple accounts mentioned error code 00, a sign of CPU malfunction.
Such a small number of failures seems minor amid the widespread adoption of AMD's X3D gaming chips, especially the Ryzen 7 9800X3D. It tops Amazon's US sales charts for CPUs, trailed closely by the 16-core 9950X3D and the prior-generation 7800X3D. Given the nearly $500 price tag, buyers are typically assembling gaming rigs, which often feature Asus hardware.
Asus's acknowledgment of the probe is reassuring, though it stops short of accepting responsibility. The announcement details ongoing evaluations of compatibility and functionality, in collaboration with AMD to verify incidents and uphold reliability standards. The company advises applying the most recent BIOS version to affected systems.
Back in late 2025, a similar issue arose with ASRock boards damaging Ryzen 9000-series chips.
Since their introduction late last year, every AMD 800-series motherboard remains covered by warranty.