The Microsoft Support team maintains a Twitter account under the handle MicrosoftHelps, where it assists customers with issues, promotes key functionalities, and clarifies technical aspects. Ordinarily, the feed emphasizes Windows 11, aligning with the company's efforts to highlight its latest operating system and encourage broader adoption.
In a recent update, however, the account drew attention to Windows 10, an edition Microsoft is actively trying to phase out despite its end-of-support status. A significant number of content users continue to rely on Windows 10, which frustrates Microsoft's ongoing campaign to drive upgrades to Windows 11.
The incident involved a tweet from MicrosoftHelps promoting the Night Light tool in Windows, designed to modify screen color warmth and cut down on blue light exposure. This setting is thought to alleviate visual discomfort and support better rest patterns.
The message stated: Turning on Night Light while we're working is easier than wearing blue light glasses 🤷Switch it on to help ease 👀 strain: https://t.co/KjFAsE8blJ pic.twitter.com/nCubLboDaC
Yet the accompanying animated image depicted the Action Center from Windows 10. For reference, Windows 11 replaces this with distinct Quick Settings and Notification Center interfaces, eliminating the unified Action Center.
The animation's alternative description noted: “Graphical depiction of turning on the night light setting on a Windows PC.” This suggests that, in the post's context, a typical Windows PC still operates on Windows 10. The reason for selecting a Windows 10 visual over Windows 11 remains unclear.