According to the latest update, (Here’s one example, posted by a Reddit user.). An increasing number of Windows 10 and Windows 11 users are seeing “white windows” in the corners of their screens, according to BetaNews.
In a fresh development, this white window is significant and covers large parts of the desktop, preventing interactions with on-screen elements. Affected users are reporting that when they start up, unlock, or restart their Windows PCs, a blank white window appears in a corner of their screen.
Industry observers note that some users have speculated on various theories as to what might be causing it. In some cases, this window disappears after a short time; in others, however, it remains there permanently.
As part of the ongoing story, apparently, Google Chrome is related to the issue somehow—not the browser itself, but a scheduled task associated with it. Windows Report emphasizes that both Windows 10 and Windows 11 are affected, and that the issue occurs on both AMD and Intel systems.
Industry observers note that according to BetaNews, it’s not entirely clear exactly what RunPlatformExperienceHelperOnUnlock does, while Windows Report writes: “This component seems related to Chrome background activity, which may include interactions with extensions, plugins, patch tasks, or external components.”. There’s a process called “RunPlatformExperienceHelperOnUnlock,” and terminating it prevents the unwanted white window from appearing.
As part of the ongoing story, users who have disabled RunPlatformExperienceHelperOnUnlock have not reported any unwanted side effects yet, while the unwanted white window has disappeared.
The report highlights that in there, on the left-side panel, navigate to Task Scheduler (Local) → Task Scheduler Library → GoogleUserPEH. If you’re affected by this issue and seeing weird white windows on Windows, press the Windows key + R keyboard shortcut to open the Run prompt window, then type taskschd.msc and hit Enter to arrival the Task Scheduler.
The report highlights that if it’s listed there, you can disable it by right-clicking on it and selecting Disable. After selecting GoogleUserPEH, look in the middle panel for RunPlatformExperienceHelperOnUnlock.
The report highlights that neither Microsoft nor Google have confirmed the issue as yet.
In a fresh development, this article originally appeared on our sister publication PC-WELT and was translated and localized from German.
As part of the ongoing story, he has been writing on almost all IT topics for around 25 years, covering everything from news to reviews and buying guides. Hans-Christian Dirscherl began his IT life with Autoexec.bat and config.sys, Turbo-Pascal and C, Sinix and Wordperfect.